Jackson Hewitt Review 2023: Appealing $25 Filing Price tag, But Fewer Appealing Consumer Working experience

This story is section of Taxes 2022, CNET’s protection of the best tax program and every thing else you will need to get your return filed speedily, properly and on-time.

Jackson Hewitt returns this tax year with a refreshing consider on on the internet tax software package. Rather of spending a lot more for entry to extra tax forms and deductions, Jackson Hewitt features economical, flat-fee pricing to file your taxes on the net. Just $25 covers your federal tax return and as a lot of point out tax returns as you will need.

There are some negatives to consider. Jackson Hewitt’s bare-bones application lags behind competitors — with no option to add files or tax varieties — and its client aid for on line submitting is confined. There’s no contextual tax assistance, and the computer software generally links out to the IRS web page for much more data.

Even now, Jackson Hewitt offers deal tax consumers a fundamental and reduced-price tag on line tax computer software option. If you might be self-assured about submitting your income taxes and will not need fancy capabilities or pro guidance, Jackson Hewitt could be a excellent alternative, specifically if you have cash flow from numerous states.


  • Deal selling price
  • Unlimited condition returns
  • Strong protection options

Really don’t Like

  • Cannot import varieties
  • On the web system is not as user pleasant as competition
  • Minimum assistance
  • Can not file on the internet with a tax professional like other providers

Who should really use Jackson Hewitt tax software program?

With its lower price, easy interface and clear-cut technique, Jackson Hewitt will work best for discount hunters who want to complete their taxes and move on with their year. It really is also well worth thinking of if you earned revenue in much more than a single state and need to have to file numerous point out returns. Most opponents charge about $40 for every extra condition return, and some alternatives like Income App Taxes you should not allow for various point out returns at all.

It’s also a excellent choice for those who will not like to be bombarded by up grade gives, commercials and overly challenging inquiries. Jackson Hewitt’s person expertise will match people who believe that “much less is extra.”

Jackson Hewitt is an in particular very good offer for anyone who acquired cash in additional than a person condition and wants to file many state returns. Most rivals demand about $40 for every further state return, and some selections like Cash Application Taxes don’t allow many point out returns at all.

Eventually, Jackson Hewitt could be a fantastic selection if you’re not put off by information entry and you will not want to pay back hundreds of dollars for professional tax planning. 

Who should not use Jackson Hewitt tax software package?

If you happen to be on the lookout for customer company or the potential to add a number of sorts, have a complicated return or want expert tax support, attempt another online tax support. The deficiency of considerable assist and clarification of kinds could direct to achievable mistakes in info entry or a skipped tax credit score.

Jackson Hewitt’s products and charges

Like H&R Block, Jackson Hewitt provides tax preparing services each on the net and at genuine-planet offices, like about 3,000 kiosks in Walmart shops across the US. The expense of filing your taxes with Jackson Hewitt in person varies based on the earnings form, submitting status and forms needed. Previous 12 months Jackson Hewitt made available two on the web submitting options (do-it-oneself and file with a tax pro), but this year it provides a self-provider on the web submitting alternative.

Jackson Hewitt’s file by you alternative is notable for its flat $25 price, which consists of federal and limitless point out returns. Most other expert services demand independently for your federal return and for just about every specific condition return. 

The important downside to this minimal-priced options is that you’re doing the job with significantly less subtle software program, which can come to feel clunky at instances, and you’ll have to input your personal information. There’s no selection to upload any kinds or other tax data files for automatic entry.

All the IRS forms and schedules are included, but you have to make confident that you’ve concluded each individual one particular essential for your unique situation and that the data is accurate. You can find no added explanation along the way, so you can have to have to figure out sophisticated types on your own.

Making use of Jackson Hewitt on-line tax preparing program

Jackson Hewitt’s online platform feels disconcertingly straightforward. The software takes advantage of a issue-and-answer procedure to gather your private info, wages and cash flow, deductions and credits, then guides you into numerous IRS varieties dependent on your answers.

Thanks to the little boxes on forms, the phrasing of the queries and the absence of contextual aid, the full course of action may well appear to be as though you might be making use of a version of the software program that the company’s in-office environment tax preparers use. 

Jackson Hewitt gives a “Manual me via all the picks” button and allows you leap instantly to moving into data for distinct sections — but it would not provide any navigational define to support you see in which you are in the procedure.

Even the navigational inbound links to typical federal sections like Profits, Dependents, and Deductions and Credits vanish when you get into issues and sorts. The over-all person expertise of submitting with Jackson Hewitt can be disorienting — it’s effortless to get dropped.

Also, filling in all the personal bins and amounts manually can make the tax return preparing system cumbersome. Jackson Hewitt functions most effective when you have only a handful of tax kinds to report.

Jackson Hewitt

Jackson Hewitt isn’t going to have a devoted cellular application for Iphone or Android, but the browser-based application is optimized for cellular devices and will work great. The spare aesthetics and basic navigation operate nicely on smaller screens.

Like its rivals, Jackson Hewitt displays your running estimated state and federal refunds or owed taxes at the top rated as you progress. On the other hand, you will not likely discover the assist means of competitive products and services like TurboTax or H&R Block. If you don’t have a good deal of concerns, this shouldn’t be a trouble — but if you run into any difficult challenges, it could be a important headache.

Other noteworthy attributes of Jackson Hewitt

Jackson Hewitt’s on the net tax planning application features quite a few guarantees:

  • 100% Accuracy Promise: Jackson Hewitt will fork out IRS penalties and curiosity that final result from software program calculation problems. You ought to notify Jackson Hewitt in composing inside 10 days of your IRS recognize, and the company will not file an amended return.
  • Highest Refund Promise: You get your $25 charge again if you find a much larger refund with a further provider. This may possibly not be a terrific deal if you drop significant dollars on your refund.
Woman doing taxes on a laptop

Jackson Hewitt

A useful research functionality in the Enable area normally takes you straight to varieties with a key word or sort amount search. For instance, form in “boy or girl treatment” to go directly to IRS Form 2441 for youngster and dependent care costs. Once more, you will have to have to know your taxes properly to get edge of that attribute.

Jackson Hewitt’s Stability Heart could possibly be the software’s most sturdy feature. Obtainable from a My Account connection, this website page allows you configure or transform multifactor authentication, exhibits recent and historical session info and lets you include or clear away trusted gadgets.


Jackson Hewitt’s on the web tax planning software package has every little thing everyone wants to file their have taxes on the low-cost. It functions best for Do it yourself styles who do not intellect facts entry, are common with their tax predicament and know how to report their revenue, deductions and credits. But people needing guidance and guidance may possibly be left seeking extra.

Evaluate other tax computer software

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