Home » Obvious confirms some consumer accounts had been breached

Obvious confirms some consumer accounts had been breached

Visible confirms some customer accounts were breached

Seen confirmed the hack on Wednesday. 

Sarah Tew/CNET

Some Visible consumers this week claimed in posts on social media that their accounts appeared to have been hacked, with account facts improved and in some circumstances new phones requested applying their payment info. On Wednesday, the Verizon-owned prepaid carrier verified that some customers’ accounts had been breached

“We’re mindful of an problem in which some member accounts were accessed and/or billed without their authorization,” the corporation mentioned in a tweet. Visible didn’t say how lots of prospects were impacted. 

The provider included that its investigation indicated that “threat actors ended up capable to obtain username/passwords from outside resources, and exploit that facts to login to Seen accounts.” The corporation urged folks to update their log-in facts if it truly is used throughout several solutions.

Noticeable is a prepaid carrier that features limitless cellphone assistance, with individual options for $40 a thirty day period and a Celebration Spend possibility that drops the price even reduce for teams. The company uses Verizon’s community and says it delivers the very same protection as the much larger carrier, which include 5G. 1 issue which is distinct about Obvious: It has no storefront and handles all organization, from billing to tech assistance, on its website and the Noticeable app. 

“Protecting customer facts — which include securing client accounts — is critically significant to our firm and our consumers,” the business shared on its Twitter account. Noticeable urged buyers that consider their account has been compromised to speak to via chat at visible.com