Rakuten Viber Adds New Inbox for Retaining Business and Particular Chats Individual

The Viber chat app, owned by Japanese e-commerce corporation Rakuten, is getting new options to support its consumers independent out business enterprise messages from working day-to-working day chats with close friends. The new Small business Inbox, announced by Rakuten Monday, will manage and filter messages from shipping and delivery companies, banking institutions, stores or very similar industrial companies. 

The new inbox will show up following a user either gets their to start with company concept or just after the app gets updated with the attribute. The moment the Business enterprise Inbox appears, it will act like a folder for these notes. Company chats can also be moved out of the folder if a consumer prefers to maintain them on the principal page.

The Small business Inbox arrives together with the capability to lookup for professional accounts, which Viber claims will permit folks to find a business from the app’s most important research bar. Much like utilizing Google Maps or Yelp, locating a commercial account will carry up a site with a business’s address, cellphone selection, call facts and texting link by the Viber application.

Even though Viber doesn’t have a US existence that matches up to Apple’s iMessage or Meta’s WhatsApp, the texting app has about one billion energetic people globally as of March 2020, according to the Statista customer details portal.

This kind of organization-oriented options are comparable to people also offered by Viber’s chat application rivals like WhatsApp and WeChat, both of those of which supply functions geared toward letting its consumers information companies alongside own contacts.